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YOUR DATA, CLEARLY EXPLAINED

Privacy Policy

How Soy & Stars collects, uses, protects, and lets you control information across our app and website.
Last updated August 12, 2026

The short version

Soy & Stars uses information you choose to provide to personalize your experience, operate your account, protect the service, and improve the app. We do not sell personal information or use it for cross-context behavioral advertising. You can export your data or delete your account from the app. For privacy requests, use the support contact shown on our Google Play listing.

Who this policy covers

This policy applies to the Soy & Stars mobile applications, website, and related services. Soy & Stars is the operator and data controller where applicable. If you are in the EEA or United Kingdom, our processing is based on contract, legitimate interests, consent, or legal obligations as described below.

Information you give us

Account information, such as your email address, authentication provider, display name, and user identifier.
Profile and personalization details, such as birth date, optional birth time and place, zodiac sign, spirit produce, dietary preference, intentions, and notification preferences.
Content and activity you choose to save, including tarot history, saved content, garden progress, horoscope history, social connections, greetings, and invitations.
Support communications and any information you include when contacting us.
Purchase and entitlement status. Payment card details are handled by Apple or Google and are not stored by Soy & Stars.

Information collected automatically

Device and technical information needed to operate and secure the service, such as app version, operating system, device type, language, time zone, network status, IP address, and authentication or security logs.
Product interactions such as screens viewed, features used, and performance events. Marketing-site analytics are optional and run only after consent.
Crash and diagnostics information. Sensitive fields such as passwords, tokens, birth details, addresses, and email-like text are filtered from analytics and crash reports where technically feasible.
Push-notification tokens if you enable notifications. You can disable notifications in your device settings.

How we use information

Provide accounts, synchronize your experience, and deliver personalized astrology, tarot, recipes, reminders, and social features.
Process subscriptions, restore purchases, and manage premium access.
Maintain security, prevent fraud or abuse, debug failures, and protect users and the service.
Measure and improve reliability, accessibility, and product usefulness.
Comply with law, enforce our terms, and respond to lawful requests.

AI-powered features

Some requested readings and recipes are generated with an AI service. We send the minimum context needed for the requested feature. Our server configuration is designed not to send direct personal identifiers such as your email address, and sensitive inputs are filtered where feasible. Do not include confidential, medical, or other highly sensitive information in free-text prompts. AI output may be inaccurate and is for entertainment and reflection only.

Service providers

We use carefully selected processors to run the service. Depending on platform and configuration, these include Supabase for authentication, database, storage, and server functions; RevenueCat, Apple, and Google for subscription management; OpenAI for requested generative features; Expo for app infrastructure and push delivery; and optional Firebase or Sentry services for consented analytics, diagnostics, and reliability. Providers process data under their own terms and our instructions where applicable. We may also disclose information when required by law, during a corporate transaction, or to protect rights and safety.

Legal bases for EEA and UK users

Contract: to create your account and deliver requested app features.
Consent: for optional marketing analytics, notifications where required, and other choices you can withdraw.
Legitimate interests: to secure, maintain, and improve the service in ways that do not override your rights.
Legal obligation: to meet tax, accounting, consumer-protection, or lawful-request requirements.

Retention and deletion

We keep account and profile data while your account is active. Feature history is retained until you delete it, delete your account, or it reaches an operational limit disclosed in the app. Short-lived security, audit, backup, transaction, and diagnostic records may remain for a limited period where needed for fraud prevention, dispute resolution, legal compliance, or system recovery. These records are isolated from normal product use and deleted or anonymized when no longer needed.
Deleting your account removes your authentication record and associated profile, saved content, tarot history, recent horoscopes, social data, notification registrations, stored share images, and app subscription records from our active systems.
Account deletion does not automatically cancel an Apple App Store or Google Play subscription. Cancel it in the store before deleting your account to prevent future renewal.
Aggregated or irreversibly de-identified information may be retained because it no longer identifies you.

Your choices and rights

Access and export your data from Settings → Data Management → Export My Data. On the web, export downloads a file in the browser.
Correct profile information in the app.
Delete your account from Settings → Data Management → Delete Account, or use our public Delete Account page.
Garden progress and journal notes stay on the device you used. They are not a cloud backup unless you export them.
Change optional website analytics on the Privacy Choices page, and manage notification permission in device settings.
Depending on your location, object to or restrict processing, request portability, withdraw consent, or complain to your local data-protection authority.

Security and international transfers

We use access controls, row-level database protections, encryption in transit, rate limits, redacted logging, and other safeguards appropriate to the service. No online service can guarantee absolute security. Our providers may process information in countries outside yours; when required, transfers rely on recognized safeguards such as adequacy decisions or contractual protections.

Children

Soy & Stars is not directed to children under 13, and we do not knowingly collect personal information from them. In places where a higher age of digital consent applies, a parent or guardian may need to authorize use. If you believe a child provided information without appropriate permission, use the support contact shown on our Google Play listing.

Changes and contact

We may update this policy as the service or law changes. We will change the date above and provide additional notice when a change is material. For questions, privacy requests, or legal notices, use the support contact shown on our Google Play listing.
Questions about your data?
We want every choice to be understandable. Our support team can help.
Contact support
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