Soy & Stars support

Use the support contact shown on our Google Play listing for product, sign-in, accessibility, subscription, data-request, account-deletion, or legal help. Include your app version and device type when relevant, but never send your password, authentication code, or full payment details.

If sign-in fails, check your connection and confirm you are using the same sign-in method you originally chose. If the issue continues, contact support from the email linked to your account.

A subscription belongs to one Soy & Stars account and stays active on every device signed in to that account. Signing the same store purchase into a different account moves it to that account. Purchases are managed by Apple App Store or Google Play. Use Restore Purchases in the app if premium access is missing. Cancellation and refund requests are handled through the store where you subscribed.

Soy & Stars is not an emergency or professional advice service. If you or someone else is in immediate danger, contact local emergency services.